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Handling of Personal Information

Date of establishment: 10 October 2011

We are committed to protecting any personal information provided voluntarily by you through this website (www.itochufsm.co.jp), including your name, address, e-mail address and other personally identifiable information (collectively, the “Personal Information”).
With respect to this website, the Personal Information is protected in accordance with this Website Privacy Policy set forth below.
This Website Privacy Policy applies only to this website (www.itochufsm.co.jp). We are not responsible for any other websites linked to this website.

1. Purpose of Use of Personal Information

We will use any of your Personal Information only for the purposes stated in this website, such as to provide you, in response to your requests and inquiries, with certain information tailored to your needs, and to distribute to you corporate documents including annual reports and environmental reports.
We will not use the Personal Information for any other purposes without your prior consent.

2. Disclosure to Third Parties

We will not disclose the Personal Information to any third party without your prior consent except in the following cases:

when required by the applicable laws and regulations.

  • when it is necessary to protect human life, limb or property, and it is otherwise difficult to obtain your consent.
  • when it is particularly necessary to improve public health or to promote the nurturing of children, and it is otherwise difficult to obtain your consent.
  • when a national institution or local public organization, or a fiduciary thereof is obligated to cooperate with the execution of a statutory mission, and where there is a possibility of interfering with such execution by obtaining your consent.

3. Management of Personal Information

We take appropriate measures to prevent leakage or outflow of the Personal Information.

4. Disclosure, etc. of the Personal Information

We respond to your request for disclosure, changes and the termination of use (all of which shall be a "Disclosure" as used herein of the Personal Information) as follows.

(1) Inquiry and response procedures.

If you would like to request disclosure of your Personal Information, please contact our office by mail stating such request and, enclose an appropriate identificational document such as a copy of a driving license, passport or insurance card. We will respond to your request in writing.

ITOCHU Food Sales and Marketing Co., Ltd.
Shin-Aoyama Bldg. West Tower 21F, 1-1, Minami-Aoyama 1-chome, Minato-ku, Tokyo
107-0062, Japan

(2) Purpose of use of personal information obtained by your request for disclosure.

The personal information obtained in connection with your request for Disclosure, is used solely within the scope necessary for such Disclosure. We keep any documentation supplied by you for one year from the date of our response to your request, and will dispose of such documents thereafter.

(3) Cases where the Personal Information cannot be disclosed.

We are not permitted to respond to your request in the following cases:

  • where the identity of the applicant cannot be confirmed (including the case of your request to the Disclosure by telephone and e-mail).
  • where there is a possibility of endangering life, limb or property, or any rights on benefits of the applicant or a third person.
  • where there is a possibility of disrupting our appropriate services.
  • where such Disclosure will violate other laws.
  • where such Disclosure apparently breaches public order and morals, and significantly runs counter to social justice.

5. Complaints Office

With respect to complaints or often comments about our handling of the Personal Information, please contact us by using one of the following means:

  • by mail
    ITOCHU Food Sales and Marketing Co., Ltd.
    Food Safety ・ Compliance Section
    Shin-Aoyama Bldg. West Tower 21F, 1-1, Minami-Aoyama 1-chome, Minato-ku, Tokyo
    107-0062, Japan
  • by e-mail
    info@itochufsm.co.jp
  • visit to our office
    We are unable to discuss directly if you visit us.

6. Revision of this policy

This policy may be changed as needed from time to time in accordance with changes to the applicable laws and regulations.

Terms of Use

This web site is operated by ITOCHU Food Sales and Marketing Co., Ltd.
Use of this site and access to the information contained in the site, please understand the following terms and conditions as well as to all applicable laws. Follwing terms and conditions to be revised without prior notice. Use of this site, you agree to abide by latest terms and conditions of use as therein specified.

1. Copyrights and other intellectual property right

This site including all information herein contained is protected by copyrights, trademarks and other intellectual property rights owned or controlled by ITOCHU Food Sales and Marketing Co., Ltd. Use of this site is limited to personal and non-porfit use only. Excluding copyrights and other intellectual property right from posted products, transfering posted products to third party is prohibited.

2. Links

This web site has links to or from third party web sites. The purpose of this link is to provide convenience only.We are not recommnding the links and we do not have responsibility of the contents.
Access to the links is responsible for the user.

3. Information and Disclaimers of this site

Although ITOCHU Food Sales and Marketing has made all reasonable efforts regarding the quality, function etc. of the Contents, there will be chance that contents are incorrect.
Use of information of web site is responsible for the user.
Even though we may know the damage that occurr, we are not responsible for any direct, indirect, consequential, and other damage(include lost profit, damage by business interruption, loss of program or other data) by using this site.

4. Laws and Jurisdiction

These terms and conditions shall be governed by, construed and enforced in accordance with the laws of Japan.
Any action relating to this site or agreement shall be brought to the Tokyo District Court, Tokyo, Japan.

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